Communications
Customer and provider threads with WhatsApp-ready structure
Open threads
9
Waiting reply
4
Auto-triggered today
2
Conversation threads
Structured thread list for agent and staff follow-up
| Thread | With | Type | Channel | Status |
|---|---|---|---|---|
| T-01 | نايف أحمد | Customer | Waiting reply | |
| T-02 | مقدم خدمة بيطري | Provider | Replied |